Calculation or conversion issue
Check the mode, units, decimal precision, angle setting, and exact expression.
Help centre
How can we help?
Find answers or contact the AskSum: Smart Calculator team.
Contact support
Include your platform, app version, device model, and a short description. Do not send passwords or sensitive financial, medical, or identity information.
Support is provided in English; translated requests are welcome.Quick help
Quick help
Smart is unavailable
Check whether the feature is available on your platform and whether Smart Preview has reached its UTC daily limit.
History or sync
History is local by default. Check Save calculations and Trash; cloud history requires an optional signed-in account.
Permissions
Enable only the camera, photos, microphone, or speech permission you choose. Typed calculations remain available.
FAQ
Support FAQ
01How do I delete my data?
Clear local history and Trash, remove exports, and uninstall the app. For cloud accounts, use Account deletion or contact support; device backups are controlled by Apple or Google settings.
02How do I cancel a subscription?
Manage web subscriptions in the Stripe customer portal. Manage native subscriptions in App Store or Google Play account settings.
03Can support recover my history?
No. Local history is not held in a support account. Cloud recovery depends on your optional account and sync state.
04Do you use cookies?
Only essential cookies and similar storage for security, sign-in, calculator features, preferences, and this notice. We use no analytics or marketing cookies.
Service status
Service and release updates are published at equixa.net.